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Delivery Policy

• Dispatch TimeAll orders placed before 2pm will be dispatched the next day.

• Delivery TimeDelivery times usually take between 1 to 6 working days for Australian deliveries and sometimes longer for remote areas.

  These delivery times relate only to business days, Monday to Friday, and exclude weekends and Australian public holidays.

  Whilst we make every effort to deliver by the estimated timeframe, all dates specified are estimates only. We have aligned ourselves with transport partners who we believe will always do their best to deliver products by the estimated delivery date. We can’t be held liable for loss or damage resulting from late delivery but we will do our best to help you in these circumstances.

• Delivery ConfirmationWe usually notify you of the status of your order within 24hrs (next business day), to let you know how your order is progressing, or when it has been shipped.

  There are rare occasions where external factors completely outside of the control of our delivery partners can delay a parcel, despite their best endeavours, so we do ask for your patience and cooperation in these circumstances.